23 February, 2012

Do I have to sign a long term contract?

No. ChildProtect is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month unless you are on the Yearly subscription plan. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

What types of payment do you accept?

Currently we accept Google Checkout. It is easy, fast, and 100% secure. If you already have a google account, then you may already be set up. We do not accept PayPal. At this time we only accept payments online so we will not be able to accept a P.O., invoice you, or take an order over the phone.

Your data is safe and secure

Our state-of-the-art computer servers are protected by biometric locks and are housed at one of the top tier data centers. Our product software and infrastructure is updated regularly with the latest security patches. Your data is safe.

How does the 30-day free trial work?

If you cancel a paying plan within 30 days of signing up you won’t be charged a thing. If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 30 day trial and we don’t prorate for partial months. If you purchased a Yearly subscription, you will be eligible to use your subscription until it expires, but again we will not prorate any months used. That's why we offer you a free 30 day trial of the product along with the ability to pay for each month therafter.

Are there per-user fees?

No. The prices you see above are all inclusive. Every ChildProtect plan includes unlimited child phones and locates. If you have 2 or 4 children to track, the prices listed above are the same for your account.


Any questions before you sign up?

If you have questions about ChildProtect or the sign up process just submit a support request and we’ll get right back to you.